Frequently Asked Question

Download and Installation of VPN

1. Go to the website

https://charon.fchpt.stuba.sk

The login credentials are the same as for AIS/Webmail. The username should be entered in the format: login (not email).

2. Select your operating system

• Windows
• MacOS
• Android/iOS

Follow the installation steps based on your operating system.

Windows

1. Download the installer and install the application.
2. After launching, enter the server address: charon.fchpt.stuba.sk
3. Log in using the same credentials as for AIS (login, not email).
4. Save the settings and connect.

MacOS

1. Download the installer and install the application.
2. Go to network settings via the control panel and then to VPN.
3. Log in using the same credentials as for AIS (login, not email).
4. Save the settings and connect.

Android/iOS

1. Download and install the OpenVPN app from the store (Google Play / App Store).
2. Manually import the downloaded configuration file into the app (instructions are available in the app).
3. Log in using the same credentials as for AIS (login, not email).
4. Save the settings and connect.

Need help?

Contact us:
https://support.fchpt.stuba.sk/helpdesk/open.php
support@fchpt.stuba.sk